About Us

Fast Shipping

  • All orders ship from Texas, USA
  • All orders ship within 24-48 hours after payment has been received excluding weekends and holidays. Estimated delivery time is shown on each listing.
  • We ship all domestic orders with a tracking number and full insurance.
  • International orders take 5-45 days to receive depending on customs and postal services in your country.
  • There is no tracking on First Class International Mail; the number sent by email is a customs number showing the item has been shipped, it is not a tracking number.
  • Only International Express Mail can be tracked and this option is available at checkout.

Customer Service

  • Customer service is very important to us as we will strive to provide customer satisfaction.
  • We are available 24/7 via email only, and can answer any questions you have regarding our products. We will respond to your email within 24 hours. Be sure to use the online messaging system for all communication.
  • We want to make sure you are satisfied with your shopping experience with us. If you cannot find an item that you are looking for, please send us an email and we will gladly assist you.

Guaranteed Quality

  • In order to guarantee high quality, we inspect all items before shipping.
  • We make our items to fit watches perfectly without any adjustments or modifications (unless otherwise stated).
  • We offer the best quality and price compared to our competitors.


  • We have been in the watch parts & tools business for over 35 years.
  • We have been selling online for over 10 years with over 100,000+ satisfied customers and growing by the day. Buy from an experienced online seller.
  • View our feedback page to read more about what other customers have to say.

Hassle Free Return Policy

  • All items come with a 30-day Hassle Free Return Policy to assure our customers that we stand behind our products. If for any reason you are not satisfied with the product you purchased, you can send it back for an exchange or for a full refund (minus shipping charges).
  • All items must be returned in brand new condition as purchased.

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